FAQ

Frequently Asked Questions

What kind of art files do you accept?

It is best if you upload PNG, PDF or vector files. JPEG files show a white background.  Let us know if you want it removed.

Do you accept logos/images?

We do not accept Trademarked logos or images.  It must be your Trademark/logo/image or  you must have written proof you can use that Trademark/logo or image.

Do you ship express?

We ship First class up to 15 ounces after that we ship Priority 2-5 days.

Do you offer other shirt colors?

Yes. If you don’t see the shirt color you like, email us the color you want and we will order it for you.  No extra charge.

I can't upload my file?

If you are unable to upload your image, it may be too big for our designer. Email the file to use along with your shirt purchase.

Can I order in bulk?

Yes. Contact us for (10) or more orders either by email at info@jellycrackersmerch.com or by phone at (404) 954-5432.

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